TeamSupport
NOAWARDS
YET
Pricing:
Starting from $55
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Contact Management Right in Outlook
- Automation of Repeatable Workflows and Tasks
- Mobile CRM Support
- Opportunities and Projects Management
- Email Marketing
- Real–time forecasts, trends, and time-based reports
- Contextual Search in Outlook
- Smart and Intuitive Dashboard
Pricing Info
Pricing Info
Users can avail of the subscription or perpetual-based options offered by Prophet CRM. There are two editions of the app: Team and Enterprise. The following are the pricing details of both editions:
Team
- Subscription: $55/month/user (billed annually)
- Perpetual: call 800-399-8980 for quote
- Licensing: 2 or more users
- Customizable contact management
- Extend Outlook contact management to include company, opportunity, and product associations
- Dynamic filtering, sorting, and reporting
- Customizable dashboard
- Mobile web and iPhone app clients
- Cloud based hosting at no additional charge
- Workflow management
- Sales automation
- Dynamic analytics reporting
- Data sharing access management
- Email tracking and sharing (requires Exchange or Office 365)
- Extensive data integration options
Enterprise
- Subscription: $65/month/user (billed annually)
- Perpetual: call 800-399-8980 for quote
- Licensing: 2 or more users
- All Team Features
- Unlimited departments
- Department specific templates, fields, and forms
- Data and record sharing access management across departments
- Automated notifications with Prophet Instant
Integrations
Integrations
Prophet CRM by Avidian supports integrations with the following business systems and applications:
- Advantage CS™
- Assistance Software®
- BigMachines™
- CallidusCloud®
- Connexio™ Labs
- Dropbox
- e-conomic
- Eloqua™
- Epicor® 9
- Exact Globe Next
- Exact Synergy
- ExactTarget®
- FieldOne
- FinancialForce
- GoToWebinar®
- HubSpot
- Intacct®
- Marketo®
- MeetingMapper
- Melissa Data Personator
- Microsoft Dynamics™ AX
- Microsoft Dynamics™ CRM
- Microsoft Dynamics™ GP
- Microsoft Dynamics™ NAV
- Microsoft® Sharepoint
- Microsoft® SQLServer®
- MySQL
- Netsuite
- Nodus
- OData
- ODBC
- ON24™
- OneDrive
- Oracle®
- Oracle® PeopleSoft
- Oracle® Siebel
- Personify
- QlikView
- QuickBooks®
- SalesForce®
- SAP®
- Silverpop
- SmartFocus
- Text
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
USADA, Farmers, Fortune Bank, Blumenthal, Bishop Company, Hitachi
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Prophet CRM by Avidian integrates the familiarity and ubiquity of Outlook into all your CRM processes.
Company Email
Contact No.
Company's Address
3633 136th Place Southeast #107, Bellevue, WA 98006, United States
Prophet CRM by Avidian Comparisons
Popular Prophet CRM by Avidian Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
You should pay attention to the fact that even though both Prophet CRM by Avidian and TeamSupport may have a top quality range of features every product might be created for a different company size. If you are comparing features you may want to focus on a company size they are catering to. Specific elements may scale up well for large enterprises but if you have a small or medium company it’s frequently more sensible to refrain paying for complex features that you may never use.
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