Freshservice
NOAWARDS
YET
Pricing:
Starting from $55
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Contact Management Right in Outlook
- Automation of Repeatable Workflows and Tasks
- Mobile CRM Support
- Opportunities and Projects Management
- Email Marketing
- Real–time forecasts, trends, and time-based reports
- Contextual Search in Outlook
- Smart and Intuitive Dashboard
Pricing Info
Pricing Info
Users can avail of the subscription or perpetual-based options offered by Prophet CRM. There are two editions of the app: Team and Enterprise. The following are the pricing details of both editions:
Team
- Subscription: $55/month/user (billed annually)
- Perpetual: call 800-399-8980 for quote
- Licensing: 2 or more users
- Customizable contact management
- Extend Outlook contact management to include company, opportunity, and product associations
- Dynamic filtering, sorting, and reporting
- Customizable dashboard
- Mobile web and iPhone app clients
- Cloud based hosting at no additional charge
- Workflow management
- Sales automation
- Dynamic analytics reporting
- Data sharing access management
- Email tracking and sharing (requires Exchange or Office 365)
- Extensive data integration options
Enterprise
- Subscription: $65/month/user (billed annually)
- Perpetual: call 800-399-8980 for quote
- Licensing: 2 or more users
- All Team Features
- Unlimited departments
- Department specific templates, fields, and forms
- Data and record sharing access management across departments
- Automated notifications with Prophet Instant
Integrations
Integrations
Prophet CRM by Avidian supports integrations with the following business systems and applications:
- Advantage CS™
- Assistance Software®
- BigMachines™
- CallidusCloud®
- Connexio™ Labs
- Dropbox
- e-conomic
- Eloqua™
- Epicor® 9
- Exact Globe Next
- Exact Synergy
- ExactTarget®
- FieldOne
- FinancialForce
- GoToWebinar®
- HubSpot
- Intacct®
- Marketo®
- MeetingMapper
- Melissa Data Personator
- Microsoft Dynamics™ AX
- Microsoft Dynamics™ CRM
- Microsoft Dynamics™ GP
- Microsoft Dynamics™ NAV
- Microsoft® Sharepoint
- Microsoft® SQLServer®
- MySQL
- Netsuite
- Nodus
- OData
- ODBC
- ON24™
- OneDrive
- Oracle®
- Oracle® PeopleSoft
- Oracle® Siebel
- Personify
- QlikView
- QuickBooks®
- SalesForce®
- SAP®
- Silverpop
- SmartFocus
- Text
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
USADA, Farmers, Fortune Bank, Blumenthal, Bishop Company, Hitachi
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Prophet CRM by Avidian integrates the familiarity and ubiquity of Outlook into all your CRM processes.
Company Email
Contact No.
Company's Address
3633 136th Place Southeast #107, Bellevue, WA 98006, United States
Prophet CRM by Avidian Comparisons
Popular Prophet CRM by Avidian Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
In the event you continue having doubts about which service will work best for your company it might be a sensible idea to check out each service’s social metrics. These metrics are usually a sign of how popular every solution is and how extensive is its online presence.For instance, if you check Prophet CRM by Avidian LinkedIn profile you’ll see that they are followed by 260 people. In case of Freshservice the amount of followers on their LinkedIn page is 18549.
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