SafeSoft Solutions

NOAWARDS
YET
Pricing:
by quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Inbound
- ACD (Automatic Call Distribution) System
- Call Queue Management
- CTI (Computer Telephony Integration)
- IVR (Interactive Voice Response)
- Skills Based Routing
Outbound
- Auto Dialer
- Campaign Management
- Outbound IVR
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
Blended
- Call Back
- Case & Contact Management
- Virtual Call Center Support
- Web Collaboration
Analysis and Reporting
- Call Monitoring
- Call Recording
- Customized Reports
- Real-Time Reporting
Pricing Info
Pricing Info
Pricing available by quote only. Contact Avaya Call Center Elite for more pricing details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Landmark Bank, Franciscan Alliance, San Jose Earthquakes, Wind River
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Deliver a unified and highly personalized customer experience that builds your brand and fosters long-term loyalty.
Company Email
Contact No.
Company's Address
4655 Great America Parkway
Santa Clara, CA 95054
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Inbound
- Hosted IVR
- ACD Intelligent Routing
- CTI Screen Pop
- Toll-Free Numbers
- Local Numbers
- Voicemail
Outbound
- Predictive Dialing
- Preview Dialing
- Voice Broadcasting
- Custom Lead Recycling
- Lead Scrubbing
- Campaign Quotas
Blended
- Built-in CRM
- Custom Reporting
- Branch Scripting
- Embedded Web-form
- Call-time Rules
- Campaign Hot Keys
Analysis and Reporting
- Call Logging
- Call Monitoring
- Call Recording
- Campaign History Databasing
- Contact History Databasing
- Customized Reports
- Real Time Reporting
- Reporting Data Exports
Pricing Info
Pricing available by quote only. Contact SafeSoft Solutions directly for more pricing information.
Integrations
SafeSoft Solutions supports integrations with the following business systems and applications:
- Salesforce Sales Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AllState Insurance, First Nation Financial, Soltech Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Set up an inbound call center hub, an outbound phone marketing platform, or a fusion of both without the hassles of an actual call center.
Company Email
sales@safesoftsolutions.com
Contact No.
Company's Address
20950 Warner Center Lane
Building A
Woodland Hills, CA 91367
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All the data, information and opinions that we offered in this table were gathered from official company pages, marketing content available online, actual experience from real customers as well as our individual hands-on use of each product by a professional reviewer. We put a lot of effort to thoroughly examine each service, therefore we not only examine it internally, but we also correlate our findings with experiences of other users from the B2B community.
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