CallFire

NOAWARDS
YET
Pricing:
by quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Inbound
- ACD (Automatic Call Distribution) System
- Call Queue Management
- CTI (Computer Telephony Integration)
- IVR (Interactive Voice Response)
- Skills Based Routing
Outbound
- Auto Dialer
- Campaign Management
- Outbound IVR
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
Blended
- Call Back
- Case & Contact Management
- Virtual Call Center Support
- Web Collaboration
Analysis and Reporting
- Call Monitoring
- Call Recording
- Customized Reports
- Real-Time Reporting
Pricing Info
Pricing Info
Pricing available by quote only. Contact Avaya Call Center Elite for more pricing details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Landmark Bank, Franciscan Alliance, San Jose Earthquakes, Wind River
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Deliver a unified and highly personalized customer experience that builds your brand and fosters long-term loyalty.
Company Email
Contact No.
Company's Address
4655 Great America Parkway
Santa Clara, CA 95054
USA
Avaya Aura Call Center Elite Comparisons
Popular Avaya Aura Call Center Elite Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Analytics reports
- Auto-attendant and call routing
- Automated polls and surveys
- Call tracking
- Campaign management
- CRM integration
- Customer history and notes
- Data collection
- Developer API
- DNC/FTC compliance info
- Interactive voice response (IVR)
- Multi-line dialing
- Prerecorded messages as voicemails
- Remote/home agents
- Single-line auto-dialer
- SMS-enabled call tracking
- Text messaging
- Track real-time results
- Unlimited call transfers (1 credit/min)
- Voice broadcast
Pricing Info
CallFire offers four plans:
Pay As You Go: 5 cents per minute/text
- No monthly fee
- Optional monthly rentals: $3.00 phone numbers, $25 keywords
Lite: $99/month
- 2500 minutes/texts
- Optional monthly rentals: $2.50 phone numbers, $20 keywords
Startup: $199/month
- 5500 minutes/texts
- Optional monthly rentals: $2.25 phone numbers, $15 keywords
Pro: $599/month
- 20,000 minutes/texts
- Optional monthly rentals: $1.75 phone numbers, $10 keywords
All plans include:
- 6am – 6pm PT customer support
- Dial within the US and Canada
- Extensive real-time reporting
- Free transfers
- Record inbound calls for free
- Simple “Do Not Call” list setup
- Text-to-speech support
- Unlimited contacts
Integrations
- Salesforce
- Zoho
- Zendesk
- Sugar – pending
- Netsuite – pending
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Sports Brokers, Kelly Roofing, Planet Fitness, Fitness 19
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CallFire provides a number of call center tools to automate outbound campaigns and monitor business activity.
Company Email
support@callfire.com
Contact No.
Company's Address
1410 2nd St., Suite 200, Santa Monica, CA 90401
CallFire Comparisons
Popular CallFire Alternatives
It may not always be enough to just compare Avaya Aura Call Center Elite and CallFire with one another. Even though useful functionalities, pricing plans and customer comments are all crucial and should be considered when making a final decision, you should also take a look at the recognition and awards claimed by every service. Frequently a less dominant solution may turn out to be a great choice that was distinguished with industry awards such as our Experts’ Choice Award which shows that regardless of limited market popularity it’s a worthy rival to the software that dominate the market.
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