ServiceNow Knowledge Management
NOAWARDS
YET
Pricing:
Starting from $5
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Over 15 customizable templates for pages
- Videos, images, and GIFs for pages
- In-line and page comments
- Categories
- Structured page trees
- Search feature
- Joint editing
- @mentions for team members
- Organization-wide controls
- Streamlined user login
- Disaster recovery
- Comprehensive data backups
- Data redundancy
- Site governance capabilities
- Unlimited cloud storage
- Advanced admin permissions
- Data encryption
- GDPR compliance and Privacy Shield
- Self-managed solutions
- Disaster recovery
- Read-only mode for users
- Intelligent load distribution
- Dedicated support team
Pricing Info
Pricing Info
Confluence is available at a wide variety of pricing plans.
Cloud Plans
Free
- Up to 10 users
- Unlimited spaces and pages
- Macros
- Structured page tree
- Page versioning
- Best practice template library
- Apps and integrations
- 2 GB file storage
- Community support
Standard – $5/user/month
- Up to 5,000 users
- All Free features
- Page and space permissions
- Anonymous access
- Audit logs
- 250 GB file storage
- 9–5 Standard support
Premium – $10/user/month
- Up to 5,000 users
- All Standard features
- Admin key
- Analytics
- Inspect permissions
- Copy space permissions
- 99.9% uptime SLA
- Unlimited storage
- 24/7 Premium support
Self-managed Plans
Server – $10 for 10 users (one-time payment)
- Complete control of your environment
- Single server deployment
- Perpetual license + free year of maintenance
Data Center – $15,000/year for 500 users
- Active-active clustering for high availability
- Annual term license + maintenance
- Atlassian-supported disaster recovery
Integrations
Integrations
- JIRA
- Brikit Theme Press
- SharePoint Connector
- Ad hoc workflows
- Ink File Picker
- Balsamiq
- Gliffy
- draw.io
- Refined
- Google Drive
- Google Docs
- Comala
- Cenote Locpoint
- Trello
- OneDrive
- Office 365
- Navitabs
- PocketQuery
- GoEdit
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
Company Email
Contact No.
Company's Address
Level 6, 341 George St
Sydney, NSW 2000,
Australia
Atlassian Confluence Comparisons
Popular Atlassian Confluence Alternatives
NOAWARDS
YET
Pricing:
By quote
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Service Portal Integration
- Contextual Search
- External Content Search
- Customized Search
- Solution-Based Knowledge Creation
- Knowledge Articles Subscriptions
- Article Versioning
- Word Document Import
- Configurable Workflows
- Analytics & Dashboards
- Guided Setup
Pricing Info
ServiceNow Knowledge Management is an application that lets companies share information via knowledge bases. If you want to enable your users to easily find data and help they need using this software, you can get in touch with the sales team for bespoke enterprise pricing.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Atomic Software, TransAlta, GE Digital
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An out-of-the-box solution for sharing information in knowledge bases for customers, employees, and agents to access easily. Employees can create how-to articles and document FAQs and index them for easy access. The software has dedicated workflows to publishing and retiring articles, and there are distinct access controls for reading and contributing, too.
Company Email
Contact No.
Company's Address
ServiceNow
2225 Lawson Lane
Santa Clara, CA 95054
USA
ServiceNow Knowledge Management Comparisons
Popular ServiceNow Knowledge Management Alternatives
The services analyzed on this page are merely a small sample of our entire Knowledge Management Software category and you should keep in mind that there might be more reliable alternatives available. If you would like to make sure you make the wisest choice for your business we definitely suggest that you compare more software first. You may also want to check out our top 10 Knowledge Management Software list to learn which products are currently the highest-ranking ones and dominate the market.
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