What is better Atlassian Confluence or Interactive Intelligence CaaS? We are here to simplify the whole process of assessing Customer Support Software products for you. For instance, on this page you can verify the overall performance of Atlassian Confluence (9.1) and contrast it with the overall performance of Interactive Intelligence CaaS (7.7). You can also match their overall user satisfaction rating: Atlassian Confluence (98%) vs. Interactive Intelligence CaaS (100%).
Similarly, study their services in detail to find out which product can better address your company’s requirements. Generally, any business solution must let you to comfortably view the big picture, at the same time offering you easy access to the details.
As of now, the top solutions in our Collaboration Software category are: Smartsheet, monday.com, Wrike.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
Interactive Intelligence supports integrations with the following business systems and applications:
Amazon Web Services
Microsoft® Lync® Server
Microsoft Dynamics® CRM
Buzzient Enterprise™
Oracle Social Experience
Astute
Heat (FrontRange)
Onyx (Consona)
Remedy (BMC)
Oracle Service Cloud
SAP
Salesforce®
Siebel (Oracle)
NICE
Verint
Aspect
PureCloud
OrgSpan Select
OrgSpan Connect CIC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A secure, single-instance cloud contact center service is a solution of choice for mid-size to large, mission-critical contact centers and businesses operations.
When you pick a product that you think will be an actual asset for your company you shouldn’t just pay attention to what experts have to say about it. In many cases individual experience with the service may be different, depending on your own goals and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for each solution to give you a quick overview of how real users of Atlassian Confluence and Interactive Intelligence CaaS rate their contact with the app. Our algorithm is based on detailed analysis of product appearances on other sites, social media and blogs, so you are going to get a full and reliable landscape of what other clients think about every solution. In this case Atlassian Confluence has a total satisfaction rating at 98% while for Interactive Intelligence CaaS 100% of users claim they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
