What is better Atera or Sellsy Helpdesk? Getting the suitable Help Desk Software product is as simple as contrasting the strong and low characteristics and terms offered by Atera and Sellsy Helpdesk. Here it's also possible to match their total scores: 9.0 for Atera vs. 7.3 for Sellsy Helpdesk. Or you can verify their general user satisfaction rating, 100% for Atera vs. N/A% for Sellsy Helpdesk.
We suggest that you spend some time to analyze their specific functions and decide which one is the better option for your company. What’s more bear in mind to take into account your company’s or industry’s special situation, for instance, a multilingual software for a global company or a mobile app to help you work away from your office.
If you would like to quickly decide on the optimal IT Service Software according to our review team we advise you try out one of these solutions: Zendesk, LiveAgent, Freshservice.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
No Help Desk Software will be perfect enough to solve all the needs of a specific team. Though main features of Atera and Sellsy Helpdesk should matter you should also carefully examine the integrations provided by a given solution. Very often your team will already be making use of other types of SaaS software in your company and it’s always more beneficial to select solutions that integrate well with one another. If you do that you will be able to ensure a reliable exchange of data between your teams and apps, which can really reduce time spent on migrating between one solution and the other.
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