What is better Atera or Remedyforce? The perfect Help Desk Software is a service that can deal with your company’s unique demands. It’s easy to find which solution works really with your business if you assess numerous products before you decide which one is the best.
For instance, Atera and Remedyforce are scored at 9.0 and 8.1, respectively, for total quality and performance. Likewise, Atera and Remedyforce have a user satisfaction rating of 100% and 83%, respectively, which reveals the general feedback they get from customers. Moreover, get in touch with a regular client of the software and solicit their opinion regarding the application in question.
We know that not all people have enough time to examine a wide range of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the IT Service Software category are: Zendesk, Freshservice, LiveAgent.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
You don’t want exclusively a wide array of functionalities and scalable pricing from a reliable Help Desk Software. Almost as essential as key features is a top-notch customer support. You want to ensure that if you have any questions about Atera or Remedyforce, or you struggle with some problems, or perhaps you’ll want to request a certain revision or functionality useful to your team you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. It’s also a big plus if you can enjoy individual training or at the very least a knowledge base you can use.
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