When I Work
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Self-service staff scheduling
- Agents/supervisor self-service
- Employee Scheduling
- Shift Templates
- Workforce Mobile Support
- Custom Schedule Reports
- Staff Resource Forecasting
- Unlimited “What-If” Scenarios
- Multi-Channel Communication
- Multi-Channel Simulator
- Mobile Workforce Control
- Adherence Monitoring
- Workforce Analytics
- Historical Pattern Updates
- Strategic Planning
- Web-Based GUI Access
Pricing Info
Pricing Info
Aspect Workforce Management’s enterprise pricing is available only upon request. Please get in touch with the company’s sales department for details, and ask for a quote.
Integrations
Integrations
Aspect Workforce Management supports integrations with Bright Pattern, a cloud-based multi-channel call center software; and Aspect Zipwire, a contact center app.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Asurion, VIPDesk, ResourceOne
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An employee management and staff resourcing solution for contact centers with self-service agent scheduling and staff resource forecasting capabilities.
Company Email
Contact No.
Company's Address
2325 East Camelback Road,
Suite 700 Phoenix, AZ 85016
USA
Aspect Workforce Management Comparisons
Popular Aspect Workforce Management Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Scheduler
- Schedule templates
- Shift notifications/reminders
- 1-on-1 and group messaging
- Employee availability
- Employee scheduling
- Time off requests
- Overtime alerts
- Time clock
- Versatile clocking in/out
- Early clock in restrictions
- Timesheet and payroll export
- Third-party Integrations
- Task management
- Labor budgeting
- Applicant tracking
- Live chat support
- Reports
- Monitored job sites
- Mobile
- Multiple locations
- Notifications
- Online Access
- Payroll
Pricing Info
When I work offers an essentials package starting at $4/user/month, an advanced package starting at $6/user/month, and a complete package starting at $8/user/month.
- Team Scheduling
- Time & Attendance
- Team Member Availability
- Team Communication
- Remote Job Sites
- Schedule Multiple Teams
- Overtime Visibility
Advanced Edition – Starting at $6/user/month
- Use for teams of any size, with any number of locations
- All of the standard scheduling tools from the essentials package
- Advanced scheduling tools like custom reports and auto scheduling
- Labor forecasting and sharing
- Give your team a schedule and communication platform they’ll love.
Complete Edition – Starting at $8/user/month
All of the advanced scheduling features from the Advanced package, plus Time & Attendance for the all-in-one shift management solution.
- Onboarding in days, not months – included!
- API first and best-in-class data security.
- Create custom integrations and enjoy around-the-clock monitoring.
- And everything else you need to run a shift-based business of all sizes and levels of complexity
Integrations
When I Work supports the following integrations:
- QuickBooks
- QuickBooks Online
- When I Work Scheduling
- ZenPayroll
- Gusto
- ADP Workforce Now
- Square
- Ultimate Software
- Activehours
- Paychex
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvard University, Uber, SoundCloud
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
When I Work is a free employee time clock application that makes it easy to track shifts and schedules. It works with any mobile device for better accessibility. It integrates easily with payroll and scheduling features. The platform also allows managers to control labor costs and budgets.
Company Email
support@wheniwork.com
Company's Address
When I Work, Inc.
420 North 5th St.
Suite 500
Minneapolis, MN 55401
U.S.A.
When I Work Comparisons
Popular When I Work Alternatives
You should pay attention to the fact that even though both Aspect Workforce Management and When I Work may offer an outstanding set of features each solution could be created for a different company size. If you are studying different apps you should focus on a company type they are catering to. Certain functionalities may scale up effectively for large enterprises but if you own a small or medium business it’s frequently more sensible to stay away from paying for advanced functionalities that you might never have a chance to use.
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