What is better Appcues or Kommo? Getting the suitable CRM Software product is as easy as contrasting the solid and poor functions and terms offered by Appcues and Kommo. Here it's also possible to match their all round scores: 9.0 for Appcues vs. 8.8 for Kommo. Or you can look at their general user satisfaction rating, 100% for Appcues vs. N/A% for Kommo.
We suggest that you put some effort and review their specific functions and decide which one is the better option for your company. Moreover. don’t forget to take into account your company’s or industry’s unique case, for example, a multilingual solution for a global staff or a mobile platform to help you work in the field.
In the event you want to quickly find the optimal Customer Experience Management Software according to our experts we recommend you take a look at one of these solutions: Smartlook, Zendesk, Alchemer.
Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:
Starter – $69 per month (annual subscription)
Unlimited flows
Appcues branding
Audience targeting & personalization
Standard – $99 per month (annual subscription)
All Starter features
A/B testing
No branding
Advanced behavioral targeting
Enterprise – from $2,500 per month (annual subscription)
Kommo offers three enterprise pricing plans for users to choose from and a 14-day free trial where they can explore all of its features. The pricing options are detailed below:
Base – $15/month/user
12,500 contacts
2,500 leads
100 custom fields
200 Mb file storage
50 free business card scans via mobile app
Custom fields for leads and contacts
Merge duplicates
Google Analytics & Website integration
Sales pipeline
Custom pipeline stages
Sync & save all email correspondence
Activity Report
User & group permissions
Consolidated sales reports
Search for bottlenecks in the sales process
Secure connection (SSL certificate)
Permanent data backup
Full REST-API
Email/SMS marketing
Online Chat
Technical support
Advanced plan – $25/month/user
Everything included in the Base plan, plus
25,000 contacts
5,000 open leads
200 custom fields
400 Mb file storage
Business processes & auto-created tasks
Add required fields
Digital Pipeline (automation)
Customers lead management
Branches and teams for process tracking
KPIs
Sales plan
Call analysis
Sales forecasting
All visits of account users are logged
Limit visits by IP address by blacklisting and whitelisting
It may not always be sufficient to just compare Appcues and Kommo with each other. While specific tools, pricing plans and customer reviews are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards won by every solution. Very often a less known product may turn out to be an amazing choice that was a winner of many SaaS awards such as our Experts’ Choice Award which reveals that in spite of limited market presence it’s a significant rival to the apps that dominate the market.
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