What is better Ameyo or ProProfs Help Desk? Different businesses want different types of Customer Support Software. To understand well which solution suits you, think of evaluating various alternatives feature by feature along with their conditions and prices. Similarly, you may get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: Ameyo (7.6) vs. ProProfs Help Desk (8.5) for all round quality and efficiency; Ameyo (96%) vs. ProProfs Help Desk (100%) for user satisfaction rating. Analyze their high and weaker points and see which software is a better choice for your company. One simple but effective way is to list the pros and cons of both solutions next to each other and see which solution is better.
Users who are pressed for time or would like to get a Customer Support Software advice from our team may want to try out these top choices for the current year: Zendesk, Freshdesk Omni, Freshdesk.
Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, SugarCRM, Freshdesk, Microsoft Dynamics, Zendesk and ZOHO.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Acer, GE Financial Services, Flipkart.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
It may not always be enough to just compare Ameyo and ProProfs Help Desk with one another. While useful functionalities, cost and customer reviews are all important and should be considered when making a final decision, you should also take a look at the recognition and awards merited by each software. Very often a less known service may turn out to be an amazing choice that was distinguished with SaaS awards such as our Experts’ Choice Award which proves that regardless of smaller market presence it’s a worthy contender to the products that rule the market.
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