What is better Ameyo or ProProfs Chat? You can use our scoring system to give you a general idea which Customer Support Software product is more suitable for your business. For overall product quality, Ameyo earned 7.6 points, while ProProfs Chat earned 8.5 points. At the same time, for user satisfaction, Ameyo scored 96%, while ProProfs Chat scored 100%.
Specifics of their characteristics, tools, supported platforms, customer service, plus more are provided below to provide you with a more correct review. Keep in mind to choose only the functions that you need so as not to waste money for tools that are unnecessary.
We are aware that not all businesses have enough time to try out a large number of different solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, SugarCRM, Freshdesk, Microsoft Dynamics, Zendesk and ZOHO.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Acer, GE Financial Services, Flipkart.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Free Plan – $0
1 operator
Basic chat features
Limited integrations
Basic reporting
Team Plan – $19.99/operator/month (billed annually)
Every time you pick a software that you are sure will work best for your company you shouldn’t simply pay attention to what experts have to say about it. Quite frequently individual experience with the software may be different, depending on your own preferences and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for each product to give you an immediate impression of how actual users of Ameyo and ProProfs Chat evaluate their contact with the product. Our algorithm is based on complex analysis of product appearances on other sites, social media and blogs, so you are going to get a full and reliable picture of what other customers think about every solution. In this case Ameyo has a total satisfaction rating at 96% while for ProProfs Chat 100% of users claim they had an enjoyable experience with it.
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