TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Tables and Fields
- Working with Records
- Document Management
- Powerful Searching
- Charts and Reports
- Communications & E-mail
- Auditability
- Automation
- Brandable Portals
- Precise Access Control
- Configurable Interfaces
- System Integration & API’s
- Installation and Upgrades
Pricing Info
Pricing Info
Quote
Pricing will be based on number of users of various license types as well as the service package preferred.
Enterprise Edition
The tool offers a freemium and paid versions.
Hosted Service
- Contract Management Suite: $45/user per month
- Service Desk Suite: $65/user per month
- Workflow/Custom BPM Suite: $45/user per month
Software Purchase
- Contract Management Suite: $1,050/user
- Service Desk Suite: $1,400/user
- Workflow/Custom BPM Suite: $1,050/user
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Conde Nast publications, Chevron, ProFunds Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Agiloft is the leading provider of adaptive web-based business process management solutions for organizations of all sizes.
Company Email
info@agiloft.com
Contact No.
Company's Address
460 Seaport Court, Suite 200, Redwood City, CA 94063
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
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All the data, details and reviews that we offered in this table were collated from official vendor websites, promotional content available online, actual experience from real customers as well as our individual hands-on use of every solution by an expert. We do our best to comprehensively test each solution, as a result we not only test it internally, but we also match our findings with opinions of other users from the B2B community.
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