What is better TeamSupport or Issuetrak? The best Help Desk Software is a product that can tackle your company’s specific demands. It’s easy to determine which alternative works best for your enterprise if you examine different products before you decide which one is the best.
For example, TeamSupport and Issuetrak are scored at 9.1 and 8.5, respectively, for general quality and performance. Likewise, TeamSupport and Issuetrak have a user satisfaction rating of 99% and 100%, respectively, which suggests the general response they get from customers. Better yet, talk to an existing user of the software and solicit their feedback concerning the software in question.
Those of you who are pressed for time or could use a Customer Support Software advice from our experts might want to investigate these top choices for this year: Zendesk, Freshdesk Omni, Freshdesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
When you compare various Help Desk Software solutions you shouldn’t only explore their list of features and provided pricing plans. Pay attention to the fact that the app should be meeting your requirements and business so the more flexible their offer the better. Learn what systems are supported by TeamSupport and Issuetrak and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, because this could be a deal breaker for many businesses.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
