Agiloft Agile Service Desk Suite

NOAWARDS
YET
Pricing:
Starting from $45
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Self-Service Portal
- Integrated Live Chat
- Customizable End User Interface
- Escalation Rules
- Workflows & Templates
- Graphical Workflow Editor
- Granular Permission Controls
- Management Dashboards
- Graphical Charts & Reports
- Integrated Customer Surveys
- Internal Help Desk
- Full Historical Audit
- Automatic License Alerts
- Single Sign-On
- APIs & Integrations
- Ticketing System Integration
- Barcode Scanner Integration
- Email & SMS Integration
- Calendar Integration
- RMA Management
- Repair Tracking
- Parts Ordering
- Windows Management Instrumentation
- ITIL & ITSM
Pricing Info
Pricing Info
Agiloft offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Free – Free
- Up to 5 Power Users
- Up to 5 End Users
- Timer-Based Rules/48-Hour Intervals
Professional – $45.00/license/month
- All Free Features
- 5 Minimum Power Users
- Timer-Based Rules/5-Minute Intervals
- Support Portal
- Phone Support
Professional Unlimited – $65.00/license/month
- All Professional Features
- Multi-Language Support
- Unlimited End Users
- Customer Portals
- Employee Portals
Enterprise – $95.00/license/month
- All Professional Unlimited Features
- Web Services API
- REST API
- Python Scripting
- Perl Scripting
- JSON Integration
Prices indicated above are based on annual contracts. Agiloft also offers floating contracts. For more details, get in touch with sales by phone, email, or web form.
Integrations
Integrations
Agisoft provides power users with tools they need to extend the capabilities of Agile Service Desk Suite via scripting, API, and JSON.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
U.S. Air Force, Chevron Corporation, Verizon Wireless
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A host of integrated service desk tools for efficient and alert operations.
Company Email
info@agiloft.com
Contact No.
Company's Address
Agiloft Inc.
460 Seaport Court, Suite 200
Redwood City, CA 94063
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Asset Inventory & Reconciliation
- Server Inventory
- Inventory Reporting
- Documentation & Archiving
- System Management
- License & Contract Management
- Software & Product Inventory
- Software Usage Monitoring
- License Balance Sheets
- Compliance Reporting
- SAP Metering & Optimization
- Device Patch-Level Analysis
- Patch Update & Management
- End-Point Risk Analysis
- User Database
- User Access Control
- Incident & Problem Management
- Knowledgebase
Pricing Info
DeskCenter Management Suite is a complete asset management solution. SMBs, enterprises, and public sector organizations can request a tailored enterprise pricing from sales by email, phone, or web form.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Volkswagen, AirPlus International, Stadt Straubing
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive asset and license management software with incident management capabilities.
Company Email
info@deskcenter.com
Contact No.
Company's Address
DeskCenter Solutions AG
Arthur-Hoffmann-Straße 175
04277 Leipzig
Germany
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No IT Asset Management Software will be able to solve all the needs of a business. Though key features of Agiloft Agile Service Desk Suite and DeskCenter Management Suite are important you should also thoroughly explore the integrations supported by each product. Quote frequently you will already be working with some other B2B software in your company and it’s always wiser to select solutions that integrate well with one another. With that approach you can guarantee a smooth exchange of data between your teams and software used, which can really reduce time wasted on migrating between one service and the other.
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