What is better AgilityPortal or Zendesk? Finding the most effective Customer Support Software product is all about comparing different solutions and determining the top application for your specific needs. Our proprietary system gives you a fast look at the general rating of AgilityPortal and Zendesk. For total quality and performance, AgilityPortal scored 8.0, while Zendesk scored 9.7. On the other hand, for user satisfaction, AgilityPortal earned 96%, while Zendesk earned 98%.
Below you can also verify their features, terms, plans, etc. to find out which software will be more appropriate for your needs. An important element to evaluate is whether the app allows you to toggle on/off permissions on various types of users to protect any confidential corporate data.
In the event you have to quickly find the more reliable Remote Support Software according to our review team we recommend you try out the following products: Zendesk, Atera, ScreenConnect.
AgilityPortal provides several plans for users to choose from, including an enterprise pricing plan intended for large remote and distributed organizations and teams that require an enterprise-class intranet solution. AgilityPortal can be availed and deployed as a cloud-based SaaS or on-premise solution. Here are details:
Cloud-Based (SaaS)
Small (P1) – by quote
Designed for small teams
Dashboards
Widgets
Company news
Tagging
Search
Company page
Announcements
Posts
Departments/Teams
Extranet software
People
Locations
Discussions
Messages
FAQs
Chat
Pages
Documents
Media
Wikis
Ideas
Goals
Social functionalities
Polls & Surveys
Rewards & Recognition
Forms
Events
Analytics & Administration
Accessibility
SLA & Support
5 GB file storage
Medium (P2) – by quote
All features in Small (P1), Plus:
100 – 399 users
Projects
Tasks
Workspaces
Universal log-in provider
10 GB file storage
Large (P3) – by quote
All features in Medium (P2), Plus:
400 – 999 users
25 GB file storage
Enterprise (P4) – by quote
All features in Large (P3), Plus:
1,000+ users
Content administration
Landing pages
Integration with enterprise applications
50 GB file storage
Dedicated account manager
On-Premise (Self-Hosted) – by quote
Host the intranet solution on your own network
Complete control over infrastructure maintenance & management
AgilityPortal supports integration with the following apps:
OneDrive
SharePoint
Google Drive
Box
Dropbox
OneLogin
SecureAuth
Okla
YouTube
Vimeo
Wistia
Vidyard
Microsoft Stream
Brightcove
MS Teams
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dyson, Tempus, Grabyo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AgilityPortal is a corporate intranet platform for remote organizations and teams to transform communication and collaboration, employee experience. and workplace culture.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Almost as essential as useful features and client support level are pricing options made available by AgilityPortal and Zendesk. Even though cost should not be the sole aspect it’s without a doubt a key thing to consider. You should expect a flexible pricing plan that can be adjusted to your business size and easily scaled up if your company develops. Make sure you don’t choose pricing plans that have extra functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can usually benefit from discounts. You should also try out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to invest any money and offers a solid overview of what it feels like to work with AgilityPortal and Zendesk.
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