What is better Action1 or Freshstatus? You can use our scoring system to provide you with a general idea which Customer Support Software product is more suitable for your company. For overall product quality, Action1 attained 8.9 points, while Freshstatus earned 8.8 points. At the same time, for user satisfaction, Action1 scored 94%, while Freshstatus scored 95%.
Specifics of their unique elements, tools, supported platforms, customer support, plus more are provided below to provide you with a more precise analysis. Remember to get only the features your company needs so you don’t waste cash for features which are redundant.
At the moment, the top solutions in our IT Service Software category are: Zendesk, Freshservice, LiveAgent.
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
All the data, details and opinions that we presented in this analysis were gathered from official vendor pages, marketing content available online, actual experience from real customers as well as our own everyday use of each software by a professional reviewer. We do our best to thoroughly test every product, as a result we not only examine it ourselves, but we also correlate our observations with experiences of other members from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
