ZupportDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat
- Ticket Support
- Knowledge Base
- Contact Management
- Customizable Chat Window
- Real-Time Dashboard
- Social Media Integrations
- Proactive Visitor Engagement
- Support Ticket Filters
- Ticket Assignment and Tracking
- Quick Search
Pricing Info
Pricing Info
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
- 3 Users Max
- 1 Widget
- 30 Chats Per Month
- 30 Day Chat History
- Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
- Unlimited Widgets
- Unlimited Chats
- Unlimited Chat History
- Advanced Chat Customization
- Widget Rebranding
- Proactive Chat
- Real-Time Dashboard
- Triggers
- Departments
- Roles & Permissions
- Analytical Reports
- Unlimited Contacts
- Rich Content Articles
- Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
- 3 Users Max
- 30 Tickets Per Month
- 1 Inbox
- 1 Workflow
Business – $15/month or $12/month (Annual Billing)
- Unlimited Tickets
- Unlimited Inboxes
- Unlimited Workflows
- Service Level Agreements (SLAs)
- Facebook Integration
- Real-Time Dashboard
- Feedback Widget
- Departments
- Outbound Emails
- Roles & Permissions
- Analytical Reports
- Unlimited Contacts
- Rich Content Articles
- Customizable Header & Footer
Integrations
Integrations
ZupportDesk integrates with the following business systems and applications:
- Facebook Messenger
- WordPress
- Shopify
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ZupportDesk is a powerful cloud-based help desk solution that helps your business provide better customer support.
Company Email
info@zupportdesk.com
Contact No.
Company's Address
Zupportdesk
Torshamnsgatan 28 A,
164 40 Kista,
Sweden
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Help Desk Solution
- Multi-Channel Customer Service
- Complaint Management Solution
- Case Management
- Live Chat Support
- Service Desk
- Ticketing Solution
- Customer Relationship Management
- Knowledge Base Management
- Facilities Management
- Social Media Customer Service
Pricing Info
Wowdesk offers the following basic and enterprise pricing packages:
Starter – $6/user/month
- Help Center
- Basic Workflow
- Business rules
- Social media channels
- Knowledgebase
Professional – $30/user/month
- All Starter features
- Unlimited live chat
- Advanced workflow capabilities
- Advanced SLA
- IP whitelist
Enterprise – $60/user/month
- Business process management
- Customized reports
- Integration and connectors
- 24×7 support
Integrations
Wowdesk integrates with the following business systems and applications:
- Active Directory
- Third party CRM
- SMS gateways
- Google Business apps
- Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
Company Email
sales@wowdesk.com
Contact No.
Company's Address
Wowdesk, Inc.
3616 Kirkwood Highway, Suite A #1553
Wilmington, DE 19808
United States
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All the data, information and opinions that we shared in this analysis were taken from official vendor sites, marketing materials available online, actual experience from real users as well as our own everyday use of each product by a professional reviewer. We pay a lot of attention to thoroughly examine each app, therefore we not only examine it ourselves, but we also correlate our observations with views of other people from the SaaS community.
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