What is better ZupportDesk or Wowdesk? We are here to simplify the process of comparing Help Desk Software products for you. In particular, on this page you can check the overall performance of ZupportDesk (8.0) and contrast it with the overall performance of Wowdesk (8.0). It's also possible to match their overall user satisfaction rating: ZupportDesk (N/A%) vs. Wowdesk (95%).
Likewise, lexamine their capabilities thoroughly to check which product can better tackle your company’s requirements. Generally, any business solution should allow you to comfortably check the big picture, at the same time giving you quick access to the details.
People who are pressed for time or would like to get a Help Desk Software suggestion from our experts may want to investigate these top choices for the current year: Freshdesk, Salesforce Service Cloud, Zendesk.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
Wowdesk integrates with the following business systems and applications:
Active Directory
Third party CRM
SMS gateways
Google Business apps
Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
Almost as crucial as functionalities and client support quality are pricing plans made available by ZupportDesk and Wowdesk. While cost should not be the sole aspect it’s definitely a key thing to consider. You should try to find a flexible pricing plan that can be adjusted to your business size and easily scaled up every time your business expands. Be sure that you don’t pick pricing plans that have additional functionalities that you won’t find useful and always try to contact with the vendor directly as enterprises can frequently benefit from discounts. You should also give a chance to a free trial or demo of each software to spend at least some time using it. It’s a useful experience that doesn’t need you to spend any money and offers a solid overview of what it’s like to work with ZupportDesk and Wowdesk.
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