What is better ZupportDesk or OnSIP? If you’re experiencing a hard time deciding on the best Customer Support Software product for your circumstances, try to compare the available software and determine which service offers more advantages. In particular, here you can compare ZupportDesk (overall score: 8.0; user rating: N/A%) vs. OnSIP (overall score: 8.9; user rating: 100%) for their overall performance.
You can also see which one provides more features that you need or which has more suitable pricing plans for your current budget constraints. Working with a clear table to compare their features will significantly improve the odds of obtaining the right product for your company. Look closely at other factors of the software such as intuitiveness, flexibility, scalability, and pricing plans.
Currently, the most popular products in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
Almost as essential as functionalities and user support quality are pricing plans made available by ZupportDesk and OnSIP. Even though price should not be the sole element it’s definitely a key thing to think about. You should expect a flexible pricing package that can be adjusted to your business size and effortlessly scaled up when your business expands. Be sure that you don’t select packages that include advanced features that you won’t find useful and always make an effort to get in touch with the vendor directly because big companies can usually benefit from special pricing. You should also check out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to pay any money and provides you with a practical overview of what it’s like to work with ZupportDesk and OnSIP.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
