What is better ZupportDesk or BMC FootPrints? Buying the most effective Help Desk Software product is all about evaluating different solutions and figuring out the top program for your specific needs. Our unique process will give you a fast look at the general rating of ZupportDesk and BMC FootPrints. For all round quality and performance, ZupportDesk scored 8.0, while BMC FootPrints scored 8.3. On the other hand, for user satisfaction, ZupportDesk earned N/A%, while BMC FootPrints earned 97%.
Below you can also verify their characteristics, terms, plans, etc. to see which application will be more suitable for your needs. One key element to check is if the software can toggle on/off restrictions on various types of users to secure any critical company data.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software services offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Salesforce Service Cloud, Freshdesk.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
It may not always be enough to just compare ZupportDesk and BMC FootPrints with one another. While useful functionalities, pricing plans and customer reviews are all important and should be included when making a final decision, you should also check out the recognition and awards won by every app. Very often a less known solution may turn out to be an amazing choice that was a winner of many SaaS awards such as our Experts’ Choice Award which reveals that in spite of smaller market popularity it’s a worthy rival to the software that dominate the market.
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