What is better Zendesk Chat or Salesforce Snap-ins? It’s easy to our scoring system to help you get a general idea which Customer Support Software product is more suitable for your business. For overall product quality, Zendesk Chat earned 8.5 points, while Salesforce Snap-ins gained 8.9 points. At the same time, for user satisfaction, Zendesk Chat scored 100%, while Salesforce Snap-ins scored N/A%.
Specifics of their functions, tools, supported platforms, customer support, and more are provided below to give you a more accurate comparison. Don’t forget to purchase only the tools your company needs to avoid wasting cash for tools that are unnecessary.
Our experts made sure to prepare reviews of all popular Customer Support Software products that you can find on the market, but among them these three caught our special attention: Zendesk, Freshdesk, Freshdesk Omni.
Salesforce Snap-ins does not provide their pricing plans publicly. If you are interested in purchasing this application, feel free to contact the vendor to request a quote.
As part of the Salesforce Service Cloud, Salesforce Snap-ins may be used alongside third-party systems as well as other platforms in the Salesforce suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An industry-leading customer support tool that lets you effortlessly embed service features into your application or website.
If you continue having doubts about which service will perform best for your business it might be a good idea to check out each service’s social metrics. These metrics are frequently a sign of how popular each software is and how wide is its online presence.For example, if you look at Zendesk Chat LinkedIn profile you’ll see that they are followed by 609 people. In case of Salesforce Snap-ins the number of followers on their LinkedIn page is 688013.
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