What is better Zoom or ScreenConnect? It’s a good idea to use our scoring system to provide you with a general idea which Collaboration Software product is more suitable for your business. For overall product quality, Zoom received 8.9 points, while ScreenConnect gained 9.0 points. At the same time, for user satisfaction, Zoom scored 99%, while ScreenConnect scored 96%.
Details about their features, tools, supported platforms, customer support, and more are available below to provide you with a more versatile review. Keep in mind to choose only the tools that you need so you don’t waste resources for functions that are unnecessary.
People who are pressed for time or need a Video Conferencing Software recommendation from our team may want to examine these top choices for the current year: Skype, Slack, Lifesize.
Zoom can be integrated with other platforms and software to improve content sharing, scheduling and starting meetings, unifying login, marketing automation, and room collaboration. Zoom supports the following integrations:
Microsoft One Drive
Google Drive
Box
BropBox
Slack
Salesforce
Skype
Microsoft Outlook
Google (Calendar, Chrome)
Firefox
LTI Canvas
LTI Backboard
LTI Moodle
LTI Desire2Learn
Acuity Scheduling
Microsoft Active Directory
Google
Okta
Facebook Centrify
RSA
Eloqua
Marketo
Hipchat
Hubspot
Zapier
Pardot
Infusionsoft
Intel Unite
Kubi
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
University of Washington, Zendesk, UBER
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A full-featured web conferencing solution, Zoom becomes one of the most popular business applications for its flexibility, ease of use, and affordability. Aside from regular online meetings and training, Zoom also provides virtual conference rooms, which also double as a collaboration workspace. It also offers other communication options via ZoomPhone. Furthermore, its chat system enables cross-platform messaging and file-sharing, which further enhances communication reliability, especially for remote workers.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you choose a product that you believe will work best for your company you shouldn’t only limit yourself to what experts have to say about it. Quite frequently personal experience with the service will vary, depending on specific goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for each service to give you a reliable impression of how actual users of Zoom and ScreenConnect rate their contact with the solution. Our system is based on complex analysis of product appearances on other sites, social media as well as blogs, so you will obtain a comprehensive and credible overview of what other people think about each product. In this case Zoom got a total satisfaction rating at 99% while for ScreenConnect 96% of people claim they had a positive experience with it.
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