What is better Zoom or ScreenConnect? We are here to improve the whole process of contrasting Collaboration Software products for you. In particular, on this page you can examine the overall performance of Zoom (8.9) and compare it with the overall performance of ScreenConnect (9.0). You can also match their overall user satisfaction rating: Zoom (99%) vs. ScreenConnect (96%).
Likewise, research their features carefully to find out which product can better address your company’s needs. In general, any business solution must let you to quickly view the big picture, all the while giving you immediate access to the details.
At the moment, the most significant services in our Video Conferencing Software category are: Slack, Skype, Lifesize.
Zoom can be integrated with other platforms and software to improve content sharing, scheduling and starting meetings, unifying login, marketing automation, and room collaboration. Zoom supports the following integrations:
Microsoft One Drive
Google Drive
Box
BropBox
Slack
Salesforce
Skype
Microsoft Outlook
Google (Calendar, Chrome)
Firefox
LTI Canvas
LTI Backboard
LTI Moodle
LTI Desire2Learn
Acuity Scheduling
Microsoft Active Directory
Google
Okta
Facebook Centrify
RSA
Eloqua
Marketo
Hipchat
Hubspot
Zapier
Pardot
Infusionsoft
Intel Unite
Kubi
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
University of Washington, Zendesk, UBER
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A full-featured web conferencing solution, Zoom becomes one of the most popular business applications for its flexibility, ease of use, and affordability. Aside from regular online meetings and training, Zoom also provides virtual conference rooms, which also double as a collaboration workspace. It also offers other communication options via ZoomPhone. Furthermore, its chat system enables cross-platform messaging and file-sharing, which further enhances communication reliability, especially for remote workers.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Every time you compare different Collaboration Software services you shouldn’t just analyze their list of features and offered pricing packages. Keep in mind the app should be meeting your work processes and business so the more flexible their offer the better. Learn what platforms are supported by Zoom and ScreenConnect and make sure you will get mobile support for whichever devices you use in your company. You should also examine which languages and geographies are supported, because this might be a deal breaker for many companies.
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