What is better Zoho Notebook or ScreenConnect? It’s easy to our scoring system to provide you with a general idea which Collaboration Software product is will work better for your business. For overall product quality, Zoho Notebook earned 8.0 points, while ScreenConnect received 9.0 points. Meanwhile, for user satisfaction, Zoho Notebook scored 100%, while ScreenConnect scored 96%.
Specifics of their features, tools, supported platforms, customer support, etc. are provided below to provide you with a more correct analysis. Keep in mind to purchase only the features that you need so you don’t waste cash for functions that are unnecessary.
Our experts made sure to review all popular Collaboration Software solutions offered on the market, but among them these three caught our special attention: Wrike, Smartsheet, monday.com.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t expect simply a wide array of useful tools and adjustable pricing plans from a popular Collaboration Software. Almost as important as key features is a top-notch customer support. You want to guarantee that when you have any questions about Zoho Notebook or ScreenConnect, or you run into a problem, or perhaps you’ll need to ask for a specific update or functionality useful to your company you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are offered. It’s also a significant advantage if you can enjoy personal training or at the very least an FAQ you can use.
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