What is better Zoho Assist or Zurmo CRM? You can use our scoring system to provide you with a general idea which CRM Software product is better for your company. For overall product quality, Zoho Assist received 8.5 points, while Zurmo CRM earned 8.2 points. At the same time, for user satisfaction, Zoho Assist scored 98%, while Zurmo CRM scored N/A%.
Information regarding their characteristics, tools, supported platforms, customer service, etc. are available below to provide you with a more versatile analysis. Remember to get only the features your business requires so you don’t waste resources for features that are unnecessary.
Users who want to save some time or need a Customer Support Software recommendation from our experts might want to investigate these top choices for the current year: Freshdesk Omni, Zendesk, Freshdesk.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
No CRM Software will be perfect enough to cater to all the requirements of a business. While core functionalities of Zoho Assist and Zurmo CRM should matter you should also carefully analyze the integrations supported by a given app. Quote frequently your team will already be making use of various kinds of B2B software in your company and it’s much wiser to choose services that integrate well with one another. With that approach you can ensure an effortless transfer of information between your teams and apps, which can significantly reduce time wasted on migrating between one software and the next.
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