What is better Zoho Assist or Venn? Finding the best Customer Support Software product is all about evaluating different solutions and determining the top software for your specific needs. Our unique process gives you a fast look at the general rating of Zoho Assist and Venn. For general quality and performance, Zoho Assist scored 8.5, while Venn scored 8.0. On the other hand, for user satisfaction, Zoho Assist earned 98%, while Venn earned 97%.
Below you can also look at their functionalities, terms, plans, etc. to find out which software will be more appropriate for your needs. An important feature to assess is if the software lets you to toggle on/off restrictions on various types of users to limit the exposure of any confidential business data.
If you need to quickly locate the top Customer Support Software according to our review team we recommend you check out one of these products: Freshdesk, Freshdesk Omni, Zendesk.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Venn Software is workplace solution for organizations to improve security, privacy, and compliance without dealing with the complexity and cost of using legacy VDI and DaaS infrastructures.
The apps examined on this page are only a small part of our full Customer Support Software category and you should keep in mind that there might be more reliable alternatives out there. If you would like to guarantee you make the best possible choice for your team we strongly urge you to try out more products first. It may also be a good idea to check out our top 10 Customer Support Software ranking to see which services are at the moment the best ones and dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
