What is better Zoho Assist or Datanyze? It’s a good idea to use our scoring system to give you a general idea which CRM Software product is more suitable for your company. For overall product quality, Zoho Assist received 8.5 points, while Datanyze received 7.3 points. At the same time, for user satisfaction, Zoho Assist scored 98%, while Datanyze scored 92%.
Details about their functions, tools, supported platforms, customer service, etc. are given below to provide you with a more correct analysis. Don’t forget to purchase only the functions your company needs so you don’t waste cash for features that are unnecessary.
Our team put a lot of effort to review all popular Customer Support Software products offered on the market, but among them these three deserved our special attention: Zendesk, Freshdesk, Freshdesk Omni.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
When you select a software that you are sure will be an actual asset for your team you shouldn’t simply pay attention to what professionals have to say about it. Very often personal experience with the solution may change, depending on your own preferences and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every product to give you a reliable overview of how real users of Zoho Assist and Datanyze estimate their experience with the service. Our algorithm is built around advanced analysis of product mentions on other websites, social media and blogs, so you will get a full and reliable overview of what other clients think about every product. In this case Zoho Assist got a total satisfaction rating at 98% while for Datanyze 92% of people express they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
