What is better Zingtree or Vivantio? The ideal Customer Support Software is a solution that can handle your company’s specific demands. You can find which alternative works really with your enterprise if you review a wider range of products before you decide which one is the best.
For example, Zingtree and Vivantio are scored at 8.0 and 8.4, respectively, for overall quality and performance. Likewise, Zingtree and Vivantio have a user satisfaction rating of 91% and 93%, respectively, which shows the general satisfaction they get from customers. Moreover, talk to an existing client of the software and solicit their comments about the software in question.
In the event you want to quickly identify the more reliable Customer Support Software according to our experts we advise you examine these services: Zendesk, Freshdesk Omni, Freshdesk.
Zingtree integrates with the following business systems and applications:
Wordpress
Slack
Salesforce
Zendesk
Freshdesk
Zopim
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Philip Morris, YouMail, Red Ventures
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ingtree is an online toolkit for creating interactive decision trees and troubleshooters, which empowers companies to give their customers a quick, efficient way of getting answers quickly.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You don’t want only a wide set of functionalities and scalable pricing from a credible Customer Support Software. Almost as significant as core features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about Zingtree or Vivantio, or you run into a problem, or maybe you’ll need to request a certain change or feature beneficial to your business you can count on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you can enjoy personal training or at least an FAQ you can use.
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