What is better Zingtree or NinjaOne (Formerly NinjaRMM)? Getting the best Customer Support Software for your company is key to improving your company’s effectiveness. In our platform, it's easy to evaluate numerous solutions to see which one is the ideal software for your requirements. Here you can match Zingtree vs. NinjaOne (Formerly NinjaRMM) and examine their overall scores (8.0 vs. 8.6, respectively) and user satisfaction rating (91% vs. 93%, respectively).
You can even browse the details of pricing, terms, plans, features, tools, and more, and find out which software offers more benefits for your business. In practice, select the software which helps you to add/remove features and price terms to address your sales growth or lack of it.
We know that not all companies have enough time to try out a large number of different solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Zingtree integrates with the following business systems and applications:
Wordpress
Slack
Salesforce
Zendesk
Freshdesk
Zopim
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Philip Morris, YouMail, Red Ventures
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ingtree is an online toolkit for creating interactive decision trees and troubleshooters, which empowers companies to give their customers a quick, efficient way of getting answers quickly.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Both Zingtree and NinjaOne (Formerly NinjaRMM) were tested by a panel of independent B2B experts who carried out a thorough analysis of all important aspects of each product. Their ultimate rating was calculated using our unique SmartScore system that calculates an individual partial score to every component like: main functionalities, client support, mobile device support, security, customer satisfaction and media presence. Here at FinancesOnline we know useful features are not the only factor crucial to a business so we do our best to pay attention to all sides of a software prior to giving it a final rating.
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