What is better ZenDoc or ScreenConnect? The perfect Collaboration Software is a product that can tackle your company’s specific needs. It’s easy to identify which option works best for your enterprise if you compare numerous products before you decide which one is the best.
For example, ZenDoc and ScreenConnect are scored at 7.2 and 9.0, respectively, for overall quality and performance. Likewise, ZenDoc and ScreenConnect have a user satisfaction rating of 100% and 96%, respectively, which indicates the general feedback they get from customers. Better yet, talk to a current user of the software and ask for their feedback regarding the solution in question.
As of now, the leading services in our category are: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, facts and reviews that we provided in this analysis were collated from official company pages, advertising materials available online, actual experience from real customers as well as our individual everyday use of every service by an expert. We do our best to extensively examine each software, so we not only analyze it internally, but we also correlate our findings with views of other members from the B2B community.
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