What is better Zendesk or Zoho Learn? Buying the best Knowledge Management Software product is all about assessing numerous solutions and identifying the top program for your specific needs. Our unique system gives you a quick look at the general rating of Zendesk and Zoho Learn. For total quality and performance, Zendesk scored 9.7, while Zoho Learn scored 8.9. On the other hand, for user satisfaction, Zendesk earned 98%, while Zoho Learn earned 98%.
Below you can also look at their characteristics, terms, plans, etc. to find out which software will be more appropriate for your situation. One key aspect to check is if the software can enable and disable permissions on different types of users to limit the exposure of any critical company data.
In the event you need to quickly locate the top Customer Support Software according to our experts we suggest you take a look at one of these products: Freshdesk Omni, Zendesk, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you continue having second thoughts about which service will be best for your company it may be a good idea to take a look at each service’s social metrics. These metrics are usually a sign of how popular each product is and how extensive is its online presence.For example, if you analyze Zendesk LinkedIn page you’ll see that they are followed by 59490 users. In case of Zoho Learn the number of followers on their LinkedIn page is 1336.
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