What is better Zendesk or GreenOrbit? Choosing the best Knowledge Management Software for your business is hard with various features, choices, and offers to consider. On the other hand, using our website will allow you to cut down the selection steps by displaying all crucial products in one place.
For example, you can contrast Zendesk and GreenOrbit for their features and overall scores, in this case, 9.7 and 8.0, respectively. Furthermore, you can compare which software has higher general user satisfaction rating: 98% (Zendesk) and 96% (GreenOrbit) to determine which solution is better for your business. Don’t just choose the service with the lowest price, but the software that has the best value for your money.
We are aware that not all businesses have the time to examine a large number of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
GreenOrbit provides several plans in a per user-based pricing model. You can purchase enterprise licenses if you have over 1,000 users. Here are the details:
100 – 199 Users – Starts at $6.50/user/month
200 – 299 Users – Starts at $5.50/user/month
300 – 499 Users – Starts at $5/user/month
500 – 999 Users – Starts at $4.50/user/month
1, 000 +Users – by quote
Features:
Full applications and features access
Includes all software upgrades
Includes standard support
SAML SSO authentication
SAML 2.0 identity provider and Active Directory integrations
The George Washington University, Harvey Norman, Carter Thermal Industries Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GreenOrbit is an enterprise intranet software for companies to boost employee productivity, centralize communication and collaboration, achieve business growth.
Both Zendesk and GreenOrbit were evaluated by a panel of reliable SaaS experts who conducted a full study of all crucial aspects of every app. Their total score was calculated by means of unique SmartScore system that calculates a separate partial score to each factor including: main functionalities, client support, mobile support, security, client satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only aspect essential to a business so we make sure we pay attention to all sides of a service prior to calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
