What is better Zendesk or CluedIn? A great way to find the correct Knowledge Management Software product for your business is to compare the solutions against each other. Here you can compare Zendesk and CluedIn and see their functions compared in detail to help you pick which one is the superior product.
Likewise, you can examine their overall ratings, including: overall score (Zendesk: 9.7 vs. CluedIn: 7.8) and user satisfaction (Zendesk: 98% vs. CluedIn: 100%). Analyze their differences and similarities and see which one outperforms the other. Moreover, think about how your business will look like in the future; will your business outgrow the app in the next 3-5 years?
Currently, the best services in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Cluedin integrates with the following applications:
Azure Data Lake
Poer BI
Hadoop
Google Cloud Streaming
Apache Spark
IBM Data Lake
IBM Db2
Azure ML
Map
MongoDB
HBase
Amazon Web Services
RapidMiner
Asana
Net
Dapulse
Derby
Dropbox
Eventbrite
Teamwork
Facebook
Pipedrive
Google Drive
Microsoft Dynamics
Google Calendar
Pivotal Tracker
Amazon Redshift
Salesforce
Slack
Oracle
SharePoint
Teradata
Zendesk
Actimizer
Airbrake
Apptivo
BambooHR
Chargify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Citrix, Sitecore, Delaware
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful data integration platform built to streamline and automate the cleansing, integration, and preparation of company data into unified fabrics.
You don’t want simply a broad array of useful tools and flexible pricing from a credible Knowledge Management Software. Almost as important as core features is a top-notch customer support. You want to make sure that if you have any questions about Zendesk or CluedIn, or you run into a problem, or maybe you’ll need to request a certain revision or functionality beneficial to your team you can count on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are provided. It’s also a major asset if you can benefit from personal training or at least a knowledge base you can use.
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