What is better Ytel or Pulsedesk? Finding the right Customer Support Software product is as straightforward as contrasting the solid and low functionalities and terms offered by Ytel and Pulsedesk. Here it's also possible to match their all round scores: 8.7 for Ytel vs. 8.9 for Pulsedesk. Or you can verify their general user satisfaction rating, 95% for Ytel vs. 98% for Pulsedesk.
We suggest that you spend some time to analyze their differences and determine which one is the better alternative for your company. Moreover. bear in mind to factor in your company’s or industry’s special circumstances, for instance, a multilingual software for a global team or a mobile platform to help you work on the go.
Our team put a lot of effort to review all popular Customer Support Software services that you can find out there, but among them these three deserved our special attention: Zendesk, Freshdesk Omni, Freshdesk.
Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.
Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
Zapier
HubSpot
Zendesk
InfusionSoft
Velocify
Base CRM
Salesforce Marketing Cloud
SugarCRM
National Data Systems
onsite
LeadMailbox
insellerate
Base
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lead Strata Marketing, Drips.com, MediaMix365
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A contact center software that integrates with over 100 marketing solutions, Ytel provides businesses with different communication channels in one platform. These include SMS, voice calls, email, and direct mail. It also offers robust security options, which add to your clients’ peace of mind.
Every time you pick a software that you think will work best for your company you shouldn’t only focus on what reviewers have to say about it. In many cases personal experience with the product will vary, depending on your own goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each product to give you a quick overview of how actual users of Ytel and Pulsedesk evaluate their contact with the app. Our system is built around complex analysis of product appearances on other websites, social media as well as blogs, so you will get a complete and reliable landscape of what other users think about every app. In this example Ytel has a total satisfaction rating at 95% while for Pulsedesk 98% of people claim they had an enjoyable experience with it.
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