What is better Yotpo or SoGoCX? With different functionalities, pricing, details, and more to check, choosing the best Customer Experience Management Software for your business is tricky. However by working with our system, it is simple to match the characteristics of Yotpo and SoGoCX including their general rating, respectively as: 9.2 and 9.2 for overall score and 91% and 97% for user satisfaction.
You can also evaluate them feature by feature and see which program is a better fit for your company. Remember to use a trial version first before getting a plan to get a firsthand experience how the solution works in practical situations.
Our team put a lot of effort to prepare reviews of all popular Reputation Management Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Yotpo, Hootsuite, Qualtrics CX.
Yotpo offers seamless integration with 26 eCommerce platforms including Shopify, Magento and BigCommerce. It provides integration with all leading help desk software apps like Zendesk, desk.com and Freshdesk.
Yotpo is an official business partner of Google and Facebook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sears, Staplers, CAMPSAVER, Beardbrand
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Yotpo is a marketing app for ecommerce stores. It helps online stores generate product reviews and use these reviews to boost sales. A plug-and-play social reviews and ecommerce app, Yotpo collects more verified reviews than any of its counterparts. It also gives customers a simple and smart mobile-first reviewing experience.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Every time you research various Customer Experience Management Software apps you shouldn’t only study their list of features and offered pricing packages. Pay attention to the fact that the service should be matching your needs and team so the more flexible their offer the better. Learn which OSes are supported by Yotpo and SoGoCX and make sure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, because this could be a critical factor for many businesses.
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