What is better Yekaliva or ScreenConnect? If you want to get a convenient way to decide which Customer Support Software product is better, our exclusive method gives Yekaliva a score of 8.0 and ScreenConnect a score of 9.0 for general quality and performance. In addition, Yekaliva is rated at N/A%, while ScreenConnect is rated 96% for their user satisfaction level.
You can also examine their product details, such as modules, tools, options, plans, costs, and many more. Find out if the software allows you to customize a few of its workflows to ensure the app fits your own business processes.
At the moment, the most popular products in our AI Software category are: Salesforce Einstein, Google Vertex AI, Azure Machine Learning Studio.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t expect only a wide array of functionalities and scalable pricing plans from a popular Customer Support Software. Almost as crucial as core features is a top-notch customer support. You want to make sure that when you have any questions about Yekaliva or ScreenConnect, or you face some problems, or maybe you’ll need to ask for a certain revision or feature useful to your company you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you are able to enjoy individual training or at least an FAQ you can use.
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