What is better YakoVoice or Unymira Knowledge Center? If you’re having a difficult time picking the right Customer Support Software product for your company, we suggest that you compare and contrast the available software and determine which one offers more advantages. In particular, here you can compare YakoVoice (overall score: 8.0; user rating: N/A%) vs. Unymira Knowledge Center (overall score: 8.0; user rating: N/A%) for their overall performance.
You can also see which one provides more functions that you need or which has more suitable pricing plans for your current budget. Working with a clear table to compare their features will significantly boost the chances of obtaining the right product for your company. Take a closer look at other areas of the software like ease-of-use, flexibility, scalability, and pricing plans.
Our experts made sure to review all popular Call Center Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: JustCall, Zendesk, Freshdesk Contact Center.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Please note that even though both YakoVoice and Unymira Knowledge Center may provide an excellent set of features each app could be designed for a different business size. If you are studying different apps you may want to pay attention to a company type they are catering to. Certain features could scale up efficiently for huge enterprises but if you own a small or medium business it’s frequently more sensible to refrain paying for advanced features that you may never use.
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