Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Communities and groups
- Notifications
- Announcements
- Feeds
- Search
- To-do list
- Chats
- Document management
- Chat and voice bot
- Budgeting
- Polls
- Peer to peer rewards
- Pulse surveys
- Anonymous feedback
- Custom survey templates
- Automated greetings and awards
- Award engine
- Certificates
- Global catalog
- Nomination workflows
- Gamification
Pricing Info
Pricing Info
Xoxoday Empuls costs $3-5/user/month. For additional assistance and consulting, integration support is priced at $100/hour, while onsite support costs $400/day. The vendor also offers a 21-day free trial of the software to get you up to speed with its features.
1 user
- Includes all features
- Third-party integrations
- Developer APIs
- Mobile app and web
- White-labelling
- International languages
- Marketplace apps
- Dedicated account manager
- Customer success
- 99% guaranteed uptime SLA
- Chat and bot support
- Implementation and onboarding support
- Workshops, training, webinars for continuous learnings
Integrations
Integrations
Xoxoday Empuls can be integrated with the following HRMS applications:
- SuccessFactors
- Darwinbox
- Workday
- Peoplesoft
- PeopleStrong
- BambooHR
It also provides widgets for integrating with the following services:
- ShopifySalesforce
- Zendesk
- Zoho
Also, its developer APIs allow for seamless integrations with your existing systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fujitsu, Kohler, Allstate
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A collaboration software that can help organizations manage worker participation and facilitate easier communication among teams. The platform comes with built-in features for group chats and personal messages, centralizing communication channels for easier information sharing and documentation.
Company Email
cs@xoxoday.com
Contact No.
Company's Address
8, The GRN, A STE, Dover
Delaware 19901-3618
USA
Xoxoday Empuls Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
support@freshchat.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
Freshchat Comparisons
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If you compare different Collaboration Software solutions you shouldn’t just analyze their list of features and provided pricing packages. Pay attention to the fact that the software must be matching your work processes and business so the more flexible their offer the better. Explore what OSes are supported by Xoxoday Empuls and Freshchat and ensure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, as this may be a critical factor for many companies.
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