What is better xMatters or Workato? When comparing xMatters and Workato, you can easily see which IT Management Software product is the more suitable option. This guarantees that your company will be able to choose most productive and efficient application. You can check the specifics, such as available tools, costs, plans offered by each vendor, offer terms, and more
We also let you evaluate their total scores to know which one seems to be better. xMatters has 8.4 points for overall quality and 100% rating for user satisfaction; while Workato has 8.0 points for overall quality and 97% for user satisfaction. Similarly, you can also check which software business is more reliable by sending an an email question to both and find out which vendor replies without delays.
At this time, the best solutions in our IT Management Software category are: monday.com, Norton Security, aqua cloud.
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
Workato pricing customized to your business and product workflows. Customers can access unlimited apps, unlimited connections, unlimited tasks, and unlimited users.
Workato pricing starts at a $10,000.00 per year Workspace + Recipe Pack Add-ons that are billed annually.
No IT Management Software will be perfect enough to cover all the requirements of a specific team. Even though main functionalities of xMatters and Workato should matter you should also carefully explore the integrations offered by every service. In many cases your team will already be making use of other types of SaaS software in your company and it’s always wiser to select services that integrate well with one another. With that approach you can be certain of a smooth transfer of data between your teams and services, which can significantly reduce time spent on migrating between one software and the other.
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