What is better xMatters or ManageEngine Patch Manager Plus? There is a wide range of IT Management Software products in the market right now. The ideal way to find out which one fits your needs best is to evaluate them side by side. For example, here you can examine xMatters and ManageEngine Patch Manager Plus for their overall score (8.4 vs. 8.8, respectively) or their user satisfaction rating (100% vs. 97%, respectively).
You can even review their individual modules and pricing stipulations and other valuable data below. When matching products make sure you analyze their corresponding advantages and mark their distinctive elements to obtain a clearer picture of both deals. What is more keep in mind to evaluate secondary features including security, backup, usability, and helpdesk support.
As of now, the leading services in our IT Management Software category are: Norton Security, aqua cloud, monday.com.
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
Both xMatters and ManageEngine Patch Manager Plus were reviewed by a group of reliable SaaS experts who prepared a detailed study of all core aspects of each app. Their total score was calculated with unique SmartScore model that gives an individual partial score to each factor such as: main features, customer support, mobile support, security, customer satisfaction as well as media presence. We know useful features are not the only thing essential to a company so we make an effort to pay attention to all aspects of a software before calculating its final rating.
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