Wowdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Help Desk Solution
- Multi-Channel Customer Service
- Complaint Management Solution
- Case Management
- Live Chat Support
- Service Desk
- Ticketing Solution
- Customer Relationship Management
- Knowledge Base Management
- Facilities Management
- Social Media Customer Service
Pricing Info
Pricing Info
Wowdesk offers the following basic and enterprise pricing packages:
Starter – $6/user/month
- Help Center
- Basic Workflow
- Business rules
- Social media channels
- Knowledgebase
Professional – $30/user/month
- All Starter features
- Unlimited live chat
- Advanced workflow capabilities
- Advanced SLA
- IP whitelist
Enterprise – $60/user/month
- Business process management
- Customized reports
- Integration and connectors
- 24×7 support
Integrations
Integrations
Wowdesk integrates with the following business systems and applications:
- Active Directory
- Third party CRM
- SMS gateways
- Google Business apps
- Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
Company Email
sales@wowdesk.com
Contact No.
Company's Address
Wowdesk, Inc.
3616 Kirkwood Highway, Suite A #1553
Wilmington, DE 19808
United States
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
ITSM:
- Event management
- Incident management
- Problem management
- Change management
- Release management
- Service Request Management
- Service Level Management
- Knowledge management
- Asset and Configurations Management
- Availability Management
- Capacity Management
- Service Continuity Management
- Service Portfolio Management
ITAM:
- Asset management
- Configuration Management
- EasyVista Discovery
ITFM:
- Renewals management
- Invoice Management
- Management of investment requests
- Logistic
- Tax management
Pricing Info
Pricing is available by quote only. Contact EasyVista directly for detailed pricing information.
Integrations
EasyVista offers integration with the following business systems and applications:
- Bomgar
- Nexthink
- Single Sign-On
- Cherwell Service Management
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Covenant Health, Arkema, Auchan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
EasyVista is a global leader in service management consumerization solutions for mid to large-sized enterprises.
Company Email
Contact No.
Company's Address
3 Columbus Circle
15th Floor, Suite 1532
New York, NY 10019
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Every time you pick a service that you believe will be an actual asset for your business you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently individual experience with the app may be different, depending on your own goals and needs. That’s why in our reviews we also give our User Satisfaction Rating for each software to give you a reliable overview of how real users of Wowdesk and EasyVista estimate their contact with the solution. Our algorithm is based on detailed analysis of product appearances on other websites, social media and blogs, so you will receive a full and reliable picture of what other clients think about each app. In this example Wowdesk has a total satisfaction rating at 95% while for EasyVista 100% of people express they had a positive experience with it.
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