What is better Wowdesk or Deskpro? When choosing the best Help Desk Software for your company it is recommended that you evaluate the functions, costs, as well as other essential data concerning the product and vendor. Here, you are able to see the parallels and discrepancies between Wowdesk (overall score at 8.0 and user satisfaction at 95%) and Deskpro (overall score at 7.3 and user satisfaction at N/A%).
It's also possible to look at their particulars elements, like tools, plans, rates, terms and conditions, etc. What is more, analyze the terms carefully for information on hidden costs, including, setup cost, separate support plan, upgrade fees, disk space fees, and other similar charges.
Users who are pressed for time or would like to get a Help Desk Software recommendation from our team may want to take a look at these top choices for this year: Freshdesk, Zendesk, Salesforce Service Cloud.
Wowdesk integrates with the following business systems and applications:
Active Directory
Third party CRM
SMS gateways
Google Business apps
Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
Both Wowdesk and Deskpro were tested by a group of independent SaaS experts who prepared a detailed study of all important elements of each service. Their ultimate score was calculated with unique SmartScore system that gives an individual partial score to each element such as: main functionalities, client support, mobile support, security, user satisfaction and reviews in other media. We know useful features are not the only factor crucial to a business so we make sure we pay attention to all sides of a software before calculating its final rating.
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