What is better WotNot or Vivantio? To successfully acquire the most effective and productive Customer Support Software for your company, you have to compare products available on the market. For instance, here you may match WotNot’s overall score of 8.0 against Vivantio’s score of 8.4. You can even evaluate their general user satisfaction: WotNot (90%) vs. Vivantio (93%).
In addition, you can compare their strengths and weaknesses feature by feature, including their terms and conditions and rates. By comparing products you are improving your chances to pick the right software for your requirements. It’s clear you should know your specific needs to realize which service matches those needs.
We are aware that not all companies have the time to examine a large number of various services, so we created a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Pipedrive, Vision Helpdesk, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both WotNot and Vivantio were evaluated by a team of reliable SaaS experts who carried out a detailed analysis of all crucial elements of every software. Their ultimate rating was prepared with unique SmartScore model which gives an individual partial score to every factor including: main functionalities, customer support, mobile device support, security, customer satisfaction as well as market presence. Here at FinancesOnline we realize useful features are not the only factor essential to a business so we make an effort to pay attention to all facets of a solution prior to coming up with its final rating.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
