What is better Wolken or Atera? If you wish to get a easy way to decide which Help Desk Software product is better, our exclusive method gives Wolken a score of 8.0 and Atera a score of 9.0 for overall quality and performance. Moreover, Wolken is rated at 100%, while Atera is rated 100% for their user satisfaction level.
You can also assess their product details, including features, tools, options, plans, costs, and many more. Check if the application can customize at least part of its processes to guarantee it matches your own business procedures.
At the moment, the leading services in our Service Desk Software category are: Freshservice, Zendesk, LiveAgent.
Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
In the event you continue having second thoughts about which product will perform best in your case it might be a good idea to check out each service’s social metrics. Such metrics are usually a sign of how popular every solution is and how extensive is its online presence. For instance, in case of Facebook Wolken has 0 likes on their official page while Atera profile is liked by 1228 people.
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