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Compare When I Work vs 7Shifts

What is better When I Work or 7Shifts? Specific businesses require different types of Employee Scheduling Software. To understand well which one suits you, think of assessing various solutions feature by feature along with their conditions and pricing. Likewise, you will get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.

The results are: When I Work (9.3) vs. 7Shifts (8.4) for general quality and usefulness; When I Work (98%) vs. 7Shifts (100%) for user satisfaction rating. Check out their strong and weaker points and decide which software is a better option for your company. One simple but effective tactic is to write the strengths and weaknesses of both applications next to each other and find out which software comes on top.

Our team put a lot of effort to prepare reviews of all popular Employee Scheduling Software services offered out there, but among them these three caught our special attention: When I Work, SubItUp, Jobber.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $1.50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Scheduler
  • Schedule templates
  • Shift notifications/reminders
  • 1-on-1 and group messaging
  • Employee availability
  • Employee scheduling
  • Time off requests
  • Overtime alerts
  • Time clock
  • Versatile clocking  in/out
  • Early clock in restrictions
  • Timesheet and payroll export
  • Third-party Integrations
  • Task management
  • Labor budgeting
  • Applicant tracking
  • Live chat support
  • Reports
  • Monitored job sites
  • Mobile
  • Multiple locations
  • Notifications
  • Online Access
  • Payroll

Pricing Info

When I Work is available for free for up to 75 employees, with flexible pricing plans starting at $1.50/month for additional features.

Free Version:

  • Up to 75 Employees
  • Scheduling for a single team or location
  • Availability & Time-off Requests
  • Group Messaging & Chat
  • Shift Trading
  • iPhone and Android Apps
  • Add Attendance for $1.50

Scheduling Basic – $1.50 per user/month

Billed monthly:

  • For more than 75 employees
  • Powerful Schedule Builder
  • Enhanced Team Messaging
  • Job Sites / Multiple Locations
  • OpenShifts
  • Optional Time & Attendance
  • Payroll Integrations
  • Shift Acknowledgment
  • 10+ Day Scheduling
  • Schedule Multiple Teams
  • Remote Job Sites
  • Add Attendance for $1.30

Scheduling Pro – $2.25 per user/month

Billed monthly:

  • For more than 75 employees
  • Advanced Schedule Builder
  • Enhanced Team Messaging
  • Job Sites / Multiple Locations
  • OpenShifts
  • Optional Time & Attendance
  • Payroll Integrations
  • Shift Acknowledgment
  • 10+ Day Scheduling
  • Schedule Multiple Teams
  • Remote Job Sites
  • Manage Team Tasks
  • Assign Tasks to Employees
  • Monitor Task Progress
  • Add Attendance for $1.30

Enterprise – by quote:

  • For more than 75 employees
  • Advanced and Integrated Schedule Builder
  • Enhanced Team Messaging
  • Job Sites / Multiple Locations
  • OpenShifts
  • Optional Time & Attendance
  • Payroll Integrations
  • Shift Acknowledgment
  • 10+ Day Scheduling
  • Schedule Multiple Teams
  • Remote Job Sites
  • Manage Team Tasks
  • Assign Tasks to Employees
  • Monitor Task Progress
  • API Access & Usage
  • Account Management
  • Global Privacy Settings
  • SAML Single Sign On
  • Dedicated Account Manager
  • Personalize Onboarding
  • Optional Attendance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Harvard University, Uber, SoundCloud

Integrations

When I Work supports the following integrations:

  • QuickBooks
  • QuickBooks Online
  • When I Work Scheduling
  • ZenPayroll
  • Gusto
  • ADP Workforce Now
  • Square
  • Ultimate Software
  • Activehours
  • Paychex

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A time clock application that is simple and straightforward to set up and use on any PC, laptop, smartphone or tablet.

Company Email

support@wheniwork.com

Contact No.

Company's Address

When I Work, Inc.
420 North 5th St.
Suite 500
Minneapolis, MN 55401
U.S.A.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $39.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Scheduler
  • Instant notifications
  • Request Management
  • Set and view labor costs by department
  • Instant alerts around overtime
  • POS integrations
  • Unlimited text notifications
  • Multi-location support
  • Built-in manager log book

Pricing Info

7shifts offers 3 pricing plans and a 14-day free trial that includes:

  • Unlimited Employees
  • Free training during trial
  • Free time clocking & compliance
  • Free mobile apps (for iOS & Android)
  • Free post-trial support
  • Free team chat

Entree – $39.99/month per location (billed annually)

  • Unlimited Employees
  • Free time clocking & compliance
  • Free mobile apps (for iOS & Android)
  • Free post-trial support
  • Staff scheduling & notifications
  • Labor budgeting tool
  • Advanced reporting
  • Availability & time-off requests
  • Auto scheduling
  • Events management
  • POS integrations included (Breadcrumb, Cake, Square, Toast, TouchBistro)

The Works – $69.99/month per location (billed annually)

  • All Entree features, plus:
  • Manager log book
  • Weather forecasting
  • Mobile shift reminders
  • Custom section numbering
  • Activity audit log
  • Real-time overtime alerts
  • Punch audit reporting
  • ADP Payroll export

Gourmet –$135.00/month per location (billed annually)

  • All the features included in The Works, plus:
  • Enterprise dashboard
  • Predictive Scheduler
  • Labor compliance tools
  • Revenue center-based sales forecasting
  • Dedicated account manager (Available for 20+ locations)
  • Organization rollout
  • Advanced training
  • Enterprise security
  • Traditional POS support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Boston Pizza, Panera Bread, Levetto

Integrations

7shifts integrates with the following business systems and applications:

  • TouchBistro
  • Toast
  • NCR Aloha
  • Micros
  • Square
  • Clover
  • Breadcrumb POS by Upserve
  • Cake
  • POSitouch
  • Squirrel
  • Dinerware
  • Rezku
  • Bypass
  • Brink
  • Koomi
  • Lightspeed
  • Silverware
  • Vexilor by Givex

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

7shifts is one of the most intuitive employee scheduling and management systems designed to serve the restaurant industry.

Company Email

support@7shifts.com

Contact No.

Company's Address

300-155 2nd Ave,.
Saskatoon, SK
Canada

You shouldn’t expect only a wide range of features and adjustable pricing plans from a well-known Employee Scheduling Software. Almost as important as core features is a quality customer support. You want to ensure that in a situation where you have any questions about When I Work or 7Shifts, or you struggle with some problems, or maybe you’ll want to ask for a specific update or functionality useful to your company you can trust in a responsive and helpful customer support. See if services such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you are able to enjoy personal training or at least a knowledge base you can use.

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