8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- White Label Branding
- Live Streaming
- Presentation Sharing
- Webcam Stream
- Polls
- Q&A
- Reporting and Statistics
- File Storage
- Video Clip
- Webcast Management and Manager
Pricing Info
Pricing Info
Webcast has three quote-based enterprise pricing packages. Each comes with its own set of features as well as the opportunity to demo the package. Here are the features included for each package:
Webcast Starter – By quote
- Up to 250 live participants
- 60 minutes live streaming
- 3 months of archive storage for on-demand play
- White label branding
- Comprehensive reporting
- Webcast management and manager
- Synchronized slide presentation
- Q&A session
- Voting and surveys functions
- File storage
Webcast Pro – By quote
- Up to 500 live participants
- 90 minutes live streaming
- 6 months of archive storage
- All of Starter features
- Plus webcam and video clip
Webcast Premium – By quote
- Up to 1,000 live participants
- 120 minutes live streaming
- 12 months of archive storage
- All of Pro features
- Plus screen sharing and webcast as a video file (.mp4 format)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, Project Room, Fraunhofer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Webcast is a video conferencing software that provides extensive features, proprietary software platform, and a manager to fulfill this purpose.
Company Email
info@meetyoo.com
Contact No.
Company's Address
meetyoo conferencing GmbH
Friedrichstraße 200, D-10117 Berlin
Germany
Webcast Comparisons
Popular Webcast Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Almost as crucial as functionalities and client support responsiveness are pricing packages made available by Webcast and 8x8 Call Center. Even though price should not be the sole aspect it’s definitely an important thing to consider. You should count on a flexible pricing package that can be adjusted to your team size and easily scaled up every time your team expands. Be sure that you don’t select plans that include additional tools that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can often benefit from special pricing. You should also give a chance to a free trial or demo of every product to spend at least some time working with it. It’s a helpful experience that doesn’t need you to invest any money and offers a reliable overview of what it feels like to work with Webcast and 8x8 Call Center.
Page last modified