WalkMe
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- WalkMe Player
- WalkMe Editor
- WalkMe Analytics (Goals & Search History)
- Walk-Thrus
- Onboarding
- ShoutOuts
- Launchers
- Shuttles
- Resources
- Permalink
- Surveys
- Help and Search Integration (Search, Chat, and Desk Integration)
- Segmentation Center
- Autoplay
- Multi-Language Support
- Automatic Triggers
- Highlight and Spotlight
- Design Customization
- Automatically Adapt to Interface Changes
- Screen Size Optimization
- Browser Support
- User Management
- SaaS or Self-Hosted Walk-Thrus
- Security
Pricing Info
Pricing Info
WalkMe offers two enterprise pricing plans: an unlimited free plan with access to basic functions, and the advanced custom plan, priced on a per-quote basis. Please contact the vendor directly to get a quote for your company.
Free Plan (for an unlimited time)
- 3 Walk-Thrus
- Up to 5 Steps Per Walk-Thru
- 300 Assists Per Month
- Basic Online Support
Custom Plan
To get a custom quote for your company, please contact WalkMe directly.
- Unlimited Walk-Thru
- Unlimited Steps Per Walk-Thru
- Unlimited Assists
- Multiple Support Options
- Multiple Domains
- Full Help Desk Integration
- Design Flexibility
- Full Interface Control
- Advanced API Support
- Multi-language
- Self-Hosting Option
- Analytics
- SSL Support
- Segmentation
- Actively Engage Users
- Accelerate Proficiency
Integrations
Integrations
WalkMe integrates with the following business systems and applications:
- Bing
- Desk
- Zendesk
- Toonimo
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PayPal, Mastercard, Adobe
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
WalkMe is a cloud-based, enterprise-class guidance and engagement platform that radically simplifies the online user experience.
Company Email
sales@walkme.com
Contact No.
Company's Address
22 4th Street, Floor 14
San Francisco, CA 94103
USA
WalkMe Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Flexible and intuitive editor
- Opportunities, pain points, and solutions
- Portfolio graph
- Metrics and KPIs
- Granular user roles
- Comments on cards
- Journey map hierarchies
- ISO 27001:2022
- SOC2
- GDPR
- SSO
- Hosting on dedicated instance
- Coaching & training
- Real-time collaboration
- Export functionalities
- Journey Performance Indicator
Pricing Info
Smaply offers various personal and enterprise pricing plans to cater to individual and business requirements.
Free – €0
- 1 personal workspace
- 0 shared workspaces
- 10 maps
- 10 personas
- 3 metrics
- Card types: stage, text, grid, icon, emotion, image
- Collaborate on a single journey map
- Export journey maps and personas as PDF
- Filter journey maps
- Smaply templates
- Self-service support on helpdesk
Repository – €390/editor/year
- Everything in Free +
- 1 personal workspace/user
- 3 shared workspaces
- Viewer seats: € 99 per viewer
- Unlimited maps
- Unlimited personas
- Unlimited metrics
- Card types: journey map link, opportunity, pain point
- User roles: admin, editor, viewer
- Journey editor features: comments, Journey Performance Indicator
- Portfolio management
- Custom templates
- Access to Trust Center, standard T&C, standard SLA
- Premium support via phone and email (24 hours response time)
Framework – €690/editor/year
- Everything in Repository +
- 5 shared workspaces
- Viewer seats: € 49 per viewer
- Card types: solutions
- Hierarchy template
- Journey editor features: saved views
- Max. 5 coaching hours for onboarding
- Personal key account manager (also available for support)
- 1 ticket to Marc Stickdorn’s Journey Management course (from 5 users on)
- Single-Sign On
- Full procurement service from 10 users, negotiable
Governance – €990/editor/year
- Everything in Framework +
- Unlimited shared workspaces
- Viewer seats: free
- Customizable taxonomy
- Direct integration: Aris
- Unlimited storage
- 10 coaching hours for onboarding (benefit from our 15 years in service design)
- 5 coaching hours (recurring yearly)
- 2 tickets to Marc Stickdorn’s Journey Management course
- Full procurement service (contracting, SLA, MSA, NDA, IT-security review, …)
- Optional hosting on dedicated instances (EU/US)
- Optional dedicated single-tenant hosting (costs depending on set-up)
Integrations
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
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All the data, facts and opinions that we offered in this table were collated from official vendor sites, promotional content available online, real-life experience from real customers as well as our personal direct use of every service by a professional reviewer. We pay a lot of attention to extensively test each service, therefore we not only analyze it on our own, but we also compare our observations with views of other users from the SaaS community.
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