What is better vtenext or TOPdesk? If you’re getting a difficult time selecting the best Help Desk Software product for your circumstances, try to do a comparison of the available software and discover which tool offers more advantages. In particular, here you can review vtenext (overall score: 8.8; user rating: 100%) vs. TOPdesk (overall score: 8.5; user rating: 96%) for their overall performance.
You can also see which one provides more features that you need or which has more suitable pricing plans for your current budget constraints. Working with a clear table to compare their features will significantly boost the likelihood of finding the best product for your company. Pay attention to other factors of the software such as ease-of-use, adaptability, scalability, and pricing terms.
Our team put a lot of effort to review all popular CRM Software products available on the market, but among all the ones we reviewed these three deserved our special attention: HubSpot Smart CRM, Salesforce CRM, Freshsales.
A hybrid CRM platform that unifies the capabilities of a business process management system with customer relationship management. As such, users can design, automate, and re-engineer the processes that make up their operations.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
In case you are still having second thoughts about which app will be best for your business it may be a sensible idea to take a look at each service’s social metrics. These metrics are usually a sign of how popular a given solution is and how big is its online presence. For instance, in case of Facebook vtenext has 363 likes on their official profile while TOPdesk profile is liked by 1700 users.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
