What is better Vonage or 8x8 Call Center? You can use our scoring system to provide you with a general idea which Communications Software product is more suitable for your company. For overall product quality, Vonage received 9.2 points, while 8x8 Call Center gained 8.5 points. At the same time, for user satisfaction, Vonage scored 99%, while 8x8 Call Center scored 78%.
Specifics of their functions, tools, supported platforms, customer support, etc. are provided below to give you a more precise comparison. Don’t forget to choose only the features your company needs so as not to waste resources for features that are unnecessary.
As of now, the best services in our VoIP Software category are: 8×8 VoIP Phone Service, RingCentral, Slack.
The Craft Art Company, Knee Walker Central, Pennrose
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A business VoIP phone system for small and medium businesses, enterprises, and remote teams/offices; featuring its network optimization and phone system customization functionalities.
Almost as important as functionalities and user support responsiveness are pricing plans offered by Vonage and 8x8 Call Center. Although cost should not be the sole element it’s definitely a significant thing to consider. You should look for a flexible pricing package that can be adjusted to your team size and easily scaled up when your company grows. Be sure that you don’t choose plans that have advanced features that you won’t use and always try to get in touch with the vendor directly because big companies can often count on discounts. You should also give a chance to a free trial or demo of every product to spend at least some time working with it. It’s a useful experience that doesn’t require you to spend any money and gives you a practical overview of what it feels like to work with Vonage and 8x8 Call Center.
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