TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Center
- Virtual Switchboard
- Call Recording
- Virtual Numbers
- Collaboration
- Conference Call
- Connection with 75 Countries
- Advanced Call Controls
Pricing Info
Pricing Info
VoIPstudio offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Pay As You Go – $6/user/month
- 40+ call and collaboration features
- All CRM and webhook integrations
- Unlimited inbound calls (excluding toll-free numbers)
- Free number porting to VoIPstudio
- 24/7 support from a multi-lingual team
- 12-month data retention
2K Bundle – $20/user/month
Everything from Pay as You Go, plus:
- One inbound number per user
- 2,000 call minutes per user per month
Enterprise – By quote
Everything from 2K Bundle, plus:
- Volume discounts
- Dedicated onboarding plan
- Priority phone and email support
CX Add-on – $14/user/month
Advanced tools designed for customer experience and call centre teams:
- Complex IVR (multi-instance and chained)
- 5-year data retention
- AI-powered call transcriptions, summaries, and actions
- AI-powered call analysis (CX Score)
- Automatic dialer
All plans and the CX Add-On include a free 30-day trial.
Integrations
Integrations
VoIPstudio fully integrates with various CRMs and provides customers free access to their REST API. Ref phones integration is also allowed, including adding Yealink.
- Zoho CRM
- Zapier
- Taxi Caller
- Microsoft Dynamics 365
- Salesforce
- Oracle Sales Cloud
- Office 365
- G Suite
- HubSpot
- simPRO
- Sage ACT
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MeteoGroup, simPRO, Homes & Rooms
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VoIPstudio.com is a cutting-edge communication platform designed to meet certain corporate needs.
Company Email
sales@voipstudio.com
Contact No.
Company's Address
VoIPstudio.com,
3rd floor, 7 Devonhurst Place, Heathfield Terrace, London, London W4 4JD,
Great Britain
VoIPstudio Comparisons
Popular VoIPstudio Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
In the event you are still having doubts about which product will work best for your business it may be a sensible idea to analyze each service’s social metrics. These metrics are usually an indicator of how popular each app is and how extensive is its online presence. For example, in case of Facebook VoIPstudio has 2967 likes on their official page while TeamSupport profile is liked by 4245 people.
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