What is better Vivantio or Service Creatio? It’s easy to our scoring system to give you a general idea which Help Desk Software product is will work better for your business. For overall product quality, Vivantio attained 8.4 points, while Service Creatio received 8.6 points. Meanwhile, for user satisfaction, Vivantio scored 93%, while Service Creatio scored 100%.
Information regarding their unique elements, tools, supported platforms, customer service, plus more are available below to give you a more accurate assessment. Don’t forget to choose only the tools that you need so as not to waste cash for tools that are unnecessary.
As of now, the most significant products in our IT Service Software category are: Freshservice, LiveAgent, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
No Help Desk Software will be perfect enough to solve all the requirements of a company. Though key functionalities of Vivantio and Service Creatio are important you should also carefully analyze the integrations offered by each software. Very often you will already be using other types of SaaS software in your company and it’s definitely wiser to opt for services that integrate well with one another. With that approach you can ensure an effortless exchange of data between your teams and services, which can significantly reduce time spent on migrating between one solution and the other.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
