What is better Vivantio or Service Creatio? Today’s firms want the top Help Desk Software product to continue to be competitive. On this page we help you with choosing the best tool, by allowing you to evaluate Vivantio and Service Creatio down to the very details of their individual offers.
You may as well examine our general scoring values, which rate the software all round quality and performance. Vivantio got a 8.4 score, while Service Creatio has a score of 8.6. Likewise, you may compare their general user satisfaction rating: 93% (Vivantio) against 100% (Service Creatio). Bear in mind to opt for the application that best addresses your most crucial needs, not the application with the higher number of features.
Those of you who don't have much time or need a IT Service Software recommendation from our team might want to investigate these top choices for this year: LiveAgent, Zendesk, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
You shouldn’t expect only a broad range of useful tools and flexible pricing from a well-known Help Desk Software. Almost as important as main features is a trustworthy customer support. You want to guarantee that if you have any questions about Vivantio or Service Creatio, or you face some problems, or maybe you’ll want to ask for a certain change or feature useful to your team you can count on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. It’s also a major asset if you can profit from individual training or at the very least a knowledge base you can use.
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